| Document Type
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BL
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| Record Number
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1002936
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| Doc. No
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b757306
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| Main Entry
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Loader, David.
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| Title & Author
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Managing technology in the operations function /\ David Loader and Graeme Biggs.
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| Publication Statement
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Oxford ;Boston :: Butterworth-Heinemann,, 2002.
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| Series Statement
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Operations management series
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| Page. NO
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1 online resource (ix, 234 pages) :: illustrations
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| ISBN
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0080496350
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: 058546281X
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: 0750654856
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: 9780080496351
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: 9780585462813
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: 9780750654852
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0750654856
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1281013919
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9780750654852
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9781281013910
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| Notes
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Includes index.
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| Contents
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Front Cover; Managing Technology in the Operations Function; Copyright Page; Contents; Preface; Chapter 1. Key drivers for automation; Chapter 2. What IT can deliver; Chapter 3. Working with technology -- processes and information; Chapter 4. Operations and IT working together; Chapter 5. The project life cycle; Chapter 6. Technology risk; Chapter 7. Trends and developments; Glossary; Index.
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| Abstract
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'Managing Technology in The Operations Function' looks at issues in technology from the operations function rather than from an IT perspective. It explores the use of technology for processing, provision of client services, risk management and business management. The authors analyse the benefits of straight through processing and the practical implications of managing technology products in operations. System risk and opportunities are explored and case studies are examined along with industry trends to assess upcoming developments and their impacts. The use of technology is one of the key dr.
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| Subject
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Financial services industry-- Data processing.
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Financial services industry-- Management.
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Information technology-- Management.
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BUSINESS ECONOMICS-- Banks Banking.
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| Subject
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Financial services industry-- Data processing.
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| Subject
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Financial services industry-- Management.
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| Subject
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Information technology-- Management.
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| Dewey Classification
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332.1068
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| LC Classification
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HG173.L63 2002eb
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| Added Entry
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Biggs, Graeme.
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