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"
The improvement guide :
"
Gerald J. Langley [and others].
Document Type
:
BL
Record Number
:
978181
Doc. No
:
b732551
Title & Author
:
The improvement guide : : a practical approach to enhancing organizational performance /\ Gerald J. Langley [and others].
Edition Statement
:
2nd ed.
Publication Statement
:
San Francisco :: Jossey-Bass,, ©2009.
Page. NO
:
1 online resource (xxi, 490 pages) :: illustrations
ISBN
:
0470430885
:
: 1282113143
:
: 6612113146
:
: 9780470430880
:
: 9781282113145
:
: 9786612113147
:
0470192410
:
9780470192412
Bibliographies/Indexes
:
Includes bibliographical references (pages 465-477) and index.
Contents
:
Changes that result in improvement -- Skills to support improvement -- Improvement case studies -- The science of improvement -- Using the model for improvement -- Developing a change -- Testing a change -- Implementing a change -- Spreading improvements -- Integrating methods for the improvement of value -- Improving large or complex systems -- Case studies of improvement efforts -- Making the improvement of value a business strategy -- Developing improvement capability.
Abstract
:
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.
Subject
:
Organizational change.
Subject
:
Organizational effectiveness.
Subject
:
Quality control.
Subject
:
BUSINESS
ECONOMICS-- Structural Adjustment.
Subject
:
Kvalitetskontroll.
Subject
:
Organisationsförändringar.
Subject
:
Organisationsutveckling.
Subject
:
Organisatorisk effektivitet.
Subject
:
Organizational change.
Subject
:
Organizational effectiveness.
Subject
:
Quality control.
Subject
:
Efficiency, Organizational.
Subject
:
Organizational Innovation.
Subject
:
Quality Control.
Dewey Classification
:
658.4/063
LC Classification
:
HD58.9.I467 2009eb
NLM classification
:
HD 58.9I348 2009
Added Entry
:
Langley, Gerald J.,1950-
https://lib.clisel.com/site/catalogue/978181
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