Document Type
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BL
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Record Number
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993790
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Doc. No
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b748160
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Main Entry
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Ripin, Kathy M.,1949-
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Title & Author
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Insider strategies for outsourcing information systems : : building productive partnerships, avoiding seductive traps /\ Kathy M. Ripin, Leonard R. Sayles.
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Publication Statement
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Oxford [England] ;New York :: Oxford University Press,, 1999.
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Page. NO
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xii, 274 pages ;; 25 cm
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ISBN
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0195125665
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: 9780195125665
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Bibliographies/Indexes
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Includes bibliographical references (pages 257-262) and index.
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Contents
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1. The What, Why, and How of Outsourcing Information Systems -- 2. The Tough Dilemmas: Why the Obvious Is So Difficult -- 3. Outsourcing Strategies: Avoiding the Most Frequent Blunders -- 4. Planning and Preparation.
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12. What Clients Need to Know About Systems Development -- 13. How Astute Clients Exercise Leadership -- 14. Project Turnarounds: In Failure Find the Seeds of Success -- 15. Managing Change: Transitioning and Implementation.
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16. Making Line Managers a Critical Component of the Outsourcer Equation -- 17. New Demands on Outsourcing: The Long-Run Perspective.
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5. Selecting the Right Outsourcer: Why Contracts Are No Guarantee -- 6. Subcontracting Trends and Pitfalls -- 7. Outsourcing Operations: The Unanticipated Intricacies -- 8. Three Superb Examples of High-Performance Partnerships.
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9. A Nationwide Retailer Discovers the Power of Data Warehousing -- 10. Bringing Imaging Technology to Credit Card Operations -- 11. Solving a Daunting Telecommunications Challenge.
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Abstract
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Outsourcing provides the proverbial "free lunch" for managers and executives in terms of complex information systems. The authors study the advantages and pitfalls of outsourcing, including planning and preparation, selecting the right outsourcer for the job, and facing failures in telecommunications or project turnarounds.
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Subject
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Electronic data processing departments-- Contracting out.
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Subject
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Centres de traitement de l'information-- Impartition.
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Subject
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Electronic data processing departments-- Contracting out.
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Subject
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Service-Rechenzentrum
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Subject
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Beheer.
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Subject
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Informatiesystemen.
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Subject
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Uitbesteding van werk.
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Dewey Classification
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658/.05
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LC Classification
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HF5548.2.R564 1999
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NLM classification
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54.61bcl
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QP 345rvk
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Added Entry
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Sayles, Leonard R.
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