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" Recruiting, retaining, and promoting culturally different employees / "
Lionel Laroche, Don Rutherford.
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BL
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| Record Number
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1000349
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b754719
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| Main Entry
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Laroche, Lionel
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| Title & Author
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Recruiting, retaining, and promoting culturally different employees /\ Lionel Laroche, Don Rutherford.
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| Publication Statement
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Amsterdam ;Boston :: Elsevier Butterworth-Heinemann,, ©2007.
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| Page. NO
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1 online resource (xx, 297 pages) :: illustrations
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| ISBN
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0080468330
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: 075068240X
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: 1136369546
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: 1136369589
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: 1136369597
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: 6610747512
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: 9780080468334
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: 9780750682404
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: 9781136369544
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: 9781136369582
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: 9781136369599
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: 9786610747511
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1138132837
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9781138132832
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| Bibliographies/Indexes
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Includes bibliographical references (pages 291-292) and index.
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| Contents
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1. Introduction : culture and recruitment -- Culture defined -- National culture -- Iceberg analogy -- Culture is about making choices -- Generalizations and stereotypes -- Definitions and terms -- 2. Screening résumés -- North American recruitment and selection process -- Comparing North American recruitment and selection processes with other regions -- Résumé deferences across cultures -- Why culturally different résumés do not reach their target audience -- Action steps for the organization -- 3. Interviewing candidates -- Telephone interviews -- Face-to-face interviews -- Testing -- Action steps for the organization -- 4. Helping immigrants find jobs -- Who are you and how can you possibly help me? -- The résumé is not the first step in the process -- The job search -- Keeping in touch -- 5. Helping international new hires adapt to the organization -- Culture shock and adjustment -- New employee orientation, coaching, and support -- Summary -- 6. Cross-cultural communication -- Introduction to communication -- Nonverbal communication differences -- Verbal communication differences -- Written communication -- "The medium is the message" -- More communication ideas -- Summary -- 7. Retention, part 1 : manager-employee relations -- Hierarchy in manager-employee relations -- Cross-cultural feedback -- Summary -- 8. Retention, part 2 : teamwork -- Individualism -- Hierarchy -- Risk tolerance -- Issues of building cross-cultural teams -- Summary -- 9. Promotion -- Rewards and recognition -- Promotions -- How can culturally difference people reach their professional objectives in North American organizations? -- How can North American organizations help their culturally different employees reach their professional objectives? -- 10. Conclusions -- Individual employee and manager benefits -- Company benefits -- Final words of advice -- Appendix. Global and North American migration demographics.
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Part 1: Recruiting from a culturally diverse talent pool, Introduction: What are cultural differences, Screening resumes, Screening candidates, Probation period, Job search advice for employment in North America, Cross-cultural communication issues Part 2: Retaining and promoting culturally different employees, Retention and promotion issues resulting from cultural differences, Manager-employee relationships, Teamwork, Promotion process, Conclusion: Benefits of cultural diversity. Appendixes. Index.
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| Abstract
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The USA and Canada welcomes every year significant numbers of immigrant professionals who have high levels of formal education (Bachelors, Masters and Ph. D.) as well as extensive experience; yet a significant fraction of these immigrants are unemployed or underemployed. The purpose of this book is to help US and Canadian organizations make full use of the significant human capital that immigrants represent. This book will help organizations: .Modify their recruitment and selection process to avoid rejecting culturally different candidates for reasons that are not related to their ability to do the job .Develop and promote culturally diverse employees to ensure that they retain and capitalize on the new ideas that these employees bring Highly- practical the book is divided into two parts:- The first part focuses on the recruiting process. It takes readers through the recruiting process used by most organizations and examines why cultural differences can throw this process off . The discussion is framed by an introduction explaining what cultural differences are and a description of cross-cultural communication issues and suggested solutions. .The second part examines the retention and promotion of culturally different employees. The turnover of culturally different people is often higher than average and they are proportionately less represented in the higher echelons of large organizations. The work examines the root causes of these issues and proposes solutions that individuals and organizations can implement. * This book focuses on the impact of cultural difference in the workplace and the challenges that immigrants and their employers experience as a result * Practical case studies incorporated throughout the text * How to attract, nurture and keep a diverse talent pool.
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Diversity in the workplace.
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Personnel management.
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Multiculturalisme en milieu de travail.
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Personnel-- Direction.
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BUSINESS ECONOMICS-- Human Resources Personnel Management.
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BUSINESS ECONOMICS-- Workplace Culture.
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Diversity in the workplace.
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Mitarbeiter
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Multikulturelle Gesellschaft
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Personnel management.
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| Dewey Classification
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658.3008
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| LC Classification
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HF5549.5.M5L375 2007
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| NLM classification
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QV 578rvk
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| Added Entry
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Rutherford, Don
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