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" Timeshare management : "
Tammie J. Kaufman, Conrad Lashley, Lisa Ann Schreier.
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BL
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| Record Number
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1001182
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| Doc. No
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b755552
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| Main Entry
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Kaufman, Tammie J.,1969-
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| Title & Author
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Timeshare management : : the key issues for hospitality managers /\ Tammie J. Kaufman, Conrad Lashley, Lisa Ann Schreier.
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| Publication Statement
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Amsterdam ;Boston :: Elsevier/Butterworth-Heinemann,, ©2009.
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| Series Statement
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Hospitality, leisure and tourism
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| Page. NO
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1 online resource (xiii, 210 pages) :: illustrations
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| ISBN
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0080942636
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: 9780080942636
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0750685999
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9780750685993
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| Bibliographies/Indexes
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Includes bibliographical references (pages 197-201) and index.
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| Contents
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Vacation ownership resort development: an overview -- The vacation owner -- The community -- Marketing vacation ownership resorts -- The 12-step sales process: part 1 -- The 12-step sales process: part 2 -- Points vs. weeks -- The role of exchange company -- Financing in the timeshare industry -- Managing service quality in timeshare operations -- Human resources in timeshare operations -- Condominium hotels -- Vacation ownership expansion.
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| Abstract
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Vacation ownership is becoming a mainstream travel product. Continued growth based on number of units sold and an increasing number of international brands has placed this segment in a very strong position. As the market continues to grow there is an increasing demand for clear and engaging sources of information on the key issues and components of vacation ownership, from both hospitality management students and the public. This book updates hospitality students in this vacation sector, provides the key background information, explanation of the growth, the components to vacation ownership management and an overview of opportunities in vacation ownership management. Timeshare Management provides the understanding of the financing, marketing, sales, management, and human resource issues surrounding the subject - vital to any hospitality and tourism student.
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| Subject
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Hospitality industry-- Management.
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Resorts-- Management.
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Timesharing (Real estate)
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BUSINESS ECONOMICS-- Small Business.
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Hospitality industry-- Management.
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| Subject
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Resorts-- Management.
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Timesharing (Real estate)
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| Dewey Classification
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647.94/068
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| LC Classification
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TX911.3.M27K38x 2009
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| Added Entry
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Lashley, Conrad.
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Schreier, Lisa Ann.
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