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" How the way we talk can change the way we work : "
Robert Kegan, Lisa Laskow Lahey.
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BL
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| Record Number
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1002121
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| Doc. No
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b756491
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| Main Entry
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Kegan, Robert.
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| Title & Author
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How the way we talk can change the way we work : : seven languages for transformation /\ Robert Kegan, Lisa Laskow Lahey.
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| Edition Statement
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1st ed.
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| Publication Statement
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San Francisco :: Jossey-Bass,, ©2001.
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| Page. NO
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ix, 241 pages :: illustrations ;; 23 cm
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| ISBN
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0787955353
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: 078796378X
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: 9780787955359
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: 9780787963781
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| Bibliographies/Indexes
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Includes bibliographical references (pages 185-186) and index.
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| Contents
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The internal languages: building the new machine. From the language of complaint to the language of commitment -- From the language of blame to the language of personal responsibility -- From the language of New Year's resolutions to the language of competing commitments: diagnosing the immunity to change -- From the language of big assumptions that hold us to the language of assumptions we hold: disturbing the immunity to change -- The social languages: maintaining and upgrading the machine. From the language of prizes and praising to the language of ongoing regard -- From the language of rules and policies to the language of public agreement -- From the language of constructive criticism to the language of deconstructive criticism -- Carrying on the work. Running the internal languages -- Running the social languages -- Epilogue: Toward the transformation highway: transcending the limits of the information age.
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| Abstract
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Using a mix of organizational analysis, worksheets and sample dialogues, this volume provides forms of language and thinking which ensure broad and long-lasting organizational transformation.
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| Subject
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Change (Psychology)
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Adaptation, Psychological.
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Changement (Psychologie)
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Change (Psychology)
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Handlung
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Kommunikationsstrategie
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Handlung.
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Kommunikationsstrategie.
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Communicatie.
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Organisatieverandering.
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Psychologische aspecten.
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Veranderingsprocessen.
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| Dewey Classification
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155.2/5
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| LC Classification
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BF637.C4K44 2001
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| NLM classification
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BF 637.C4 K26 2001
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85.08bcl
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CV 3500rvk
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| Added Entry
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Lahey, Lisa Laskow,1955-
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