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" Case studies on digital government / "
Bruce Rocheleau [editor].
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BL
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| Record Number
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1003578
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b757948
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| Title & Author
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Case studies on digital government /\ Bruce Rocheleau [editor].
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| Publication Statement
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Hershey, Pa. :: Idea Group Pub.,, ©2007.
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| Page. NO
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1 online resource
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| ISBN
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1599041774
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: 1599041782
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: 1599041790
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: 9781599041773
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: 9781599041780
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: 9781599041797
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| Bibliographies/Indexes
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Includes bibliographical references and index.
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| Contents
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State of Wisconsin IT : destroying the barriers to borderless government / Matt Miszewski -- Westchester County case study / Norman Jacknis, Scott Erik Fernqvist -- Repairing the broken information technology department / Glenn Trommels -- Becoming an enterprise : developing an e-governance structure in Nevada County, California / Dave Bloch -- IT governance at the City of Naperville, Illinois / Donald J. Carlsen -- Cutting the red tape to go paperless / J. Louis Boglioli -- Implementation of a computerized maintenance management system (CMMS) for the city of Naperville Department of Public Utilities / Lawrence E. Gunderson -- Insuring a successful ERP implementation : lessons learned from a failed project at a state public university / Kimberly Furumo -- To shop and buy in L.A. / Paul W. Taylor -- Technology contracting in the public sector / Milton L. Petersen -- GovBenefits.gov : a case study in government-to-citizen interaction / Curtis Turner -- Tampa, Florida internet-based customer service center / Steven M. Cantler -- Conquering the invasion of technology : e-government and property tax collections in the Stonewall County Tax Commissioner's Office / Saundra J. Reinke, Dwight D. Johnson -- Alaska federal health care access network : deploying telemedicine services in the 49th state / Bogdan Hoanca -- YerelNet (local network) : a web portal and a web-enabled communication platform for Turkish local governments / Mete Yildiz -- The New York State website : accommodating diversity through a distributed management structure / J. Ramon Gil-Garcia, Sharon S. Dawes -- Bureau of Housing Services (BHS) / Luis Felipe Luna-Reyes [and others] -- A collaborative communications center and public safety data systems / Jerome A. Schulz, Richard Tuma -- The challenges of building a knowledge management system for local collaboration / Yu-Che Chen, Kurt Thurmaier -- Using GIS to generate spatial datasets for public management and analysis : a description of the enterprise zone fiscal impact project in Indiana / Jim Landers -- The techonomic divide / Alex Pettit, Anthony Caranna.
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| Abstract
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"This book includes cases from local, state, Federal, and international governments, covering a wide variety of technologies such as geographic information systems, enterprise resource planning, Web-based customer response systems, and cross-agency shared systems, among others. The practitioners' in-depth knowledge brings a reality to the cases that readers will find stimulating as well as instructive"--Provided by publisher.
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| Subject
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Electronic government information, Case studies.
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Internet in public administration, Case studies.
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Public administration-- Information resources management, Case studies.
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| Subject
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Public administration-- Information technology, Case studies.
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Electronic government information.
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Internet in public administration.
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POLITICAL SCIENCE-- Public Affairs Administration.
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Public administration-- Information resources management.
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| Dewey Classification
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352.3/802854678
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| LC Classification
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JF1525.A8C36 2007eb
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| Added Entry
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Rocheleau, Bruce A.
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