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" ISO 9001:2000 in brief / "
Ray Tricker and Bruce Sherring-Lucas.
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BL
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| Record Number
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1003672
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b758042
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| Main Entry
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Tricker, Ray.
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| Title & Author
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ISO 9001:2000 in brief /\ Ray Tricker and Bruce Sherring-Lucas.
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| Edition Statement
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2nd ed.
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| Publication Statement
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Oxford :: Elsevier/Butterworth-Heinemann,, 2005.
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1 online resource (xvii, 203 pages) :: illustrations
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| ISBN
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0080478816
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: 1423723457
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: 9780080478814
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: 9781423723455
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0750666161
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| Notes
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Includes index.
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Previous edition: 2001.
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| Contents
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Cover -- Contents -- About the Authors -- Foreword -- Preface -- Introduction -- 1 What is Quality? -- 2 What is a Quality Management System? -- 2.1 What are the requirements of a Quality Management System? -- 2.2 What are Quality Control and Quality Assurance? -- 2.2.1 Quality Control -- 2.2.2 Quality Assurance -- 2.3 What are the costs and benefits of having a Quality Management System? -- 2.4 What is a Quality Manual? -- 2.4.1 What goes into a Quality Manual? -- 2.4.2 What does each part of the Quality Manual do? -- 2.5 What are Quality Policies and Objectives? -- 2.5.1 Mission statements -- 2.5.2 Corporate Policy Statement -- 2.5.3 Process-specific policies -- 2.5.4 How to set Quality Objectives -- 2.6 What is a Quality Process? -- 2.6.1 The Process Approach -- 2.6.2 Core Business Process -- 2.6.3 Supporting processes -- 2.6.4 Inter-relationship of process documentation -- 2.6.5 The hierarchy of processes -- 2.7 What is a Quality Procedure? -- 2.7.1 What is the best way to write a Quality Procedure -- 2.7.2 What should go into a Quality Procedure? -- 2.7.3 Annex A -- Example Quality Procedure -- 2.8 What is a Work Instruction? -- 2.8.1 What should go into a Work Instruction? -- 2.8.2 How many Work Instructions can I have? -- 2.8.3 Annex B -- Example Work Instruction -- 2.9 What is a Quality Plan? -- 2.9.1 What should be covered by a Quality Plan? -- 2.9.2 Other considerations -- 3 The history of Quality Standards -- 3.1 1979 -- 3.2 1981 -- 3.3 1987 -- 3.4 1994 -- 3.5 2000 -- 4 Who produces Quality Standards? -- 5 What is ISO 9000:2000? -- 5.1 Background to the ISO 9001:2000 standard -- 5.2 The ISO 9000:2000 family of standards -- 5.2.1 ISO 9000:2000 Quality Management Systems -- Fundamentals and vocabulary -- 5.2.2 ISO 9001:2000 Quality Management Systems -- Requirements -- 5.3 The 'consistent pair' -- 5.4 Compatibility with other Management Systems -- 5.4.1 Compatibility with ISO 14001:1996 -- 5.4.2 Compatibility with BS8800:2004 -- 5.5 The Principles of ISO 9001:2000 -- 5.5.1 Eight Principles of Management -- 5.5.2 The Process Model -- 5.6 Brief summary of ISO 9001:2000 requirements -- 5.6.1 Section 1 -- Scope -- 5.6.2 Section 2 -- Normative reference -- 5.6.3 Section 3 -- Terms and definitions -- 5.6.4 Section 4 -- Quality Management System -- 5.6.5 Section 5 -- Management responsibility -- 5.6.6 Section 6 -- Resource management -- 5.6.7 Section 7 -- Product realisation -- 5.6.8 Section 8 -- Measurement, analysis and improvement -- 5.7 ISO 9004:2000 Quality Management Systems -- guidelines for performance improvement -- 6 How quality helps during a product's life cycle -- 6.1 Design stage -- 6.2 Manufacturing stage -- 6.3 Acceptance stage -- 6.4 In-service stage -- 6.5 End of life stage -- 7.
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ISO 9001 Standard.
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Quality control.
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BUSINESS ECONOMICS-- Quality Control.
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ISO 9001 Standard.
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Quality control.
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TECHNOLOGY ENGINEERING-- Quality Control.
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| Dewey Classification
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658.562
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| LC Classification
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TS156.T74 2005eb
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| Added Entry
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Sherring-Lucas, Bruce.
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