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" The conflict resolution toolbox : "
Gary T. Furlong.
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BL
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| Record Number
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1003959
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| Doc. No
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b758329
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| Main Entry
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Furlong, Gary T.
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| Title & Author
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The conflict resolution toolbox : : models maps for analyzing, diagnosing, and resolving conflict /\ Gary T. Furlong.
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| Publication Statement
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Mississauga, Ontario :: J. Wiley & Sons Canada,, ©2005.
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| Page. NO
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1 online resource
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| ISBN
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0470157925
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: 0470678496
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: 0470835176
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: 9780470157923
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: 9780470678497
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: 9780470835173
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| Bibliographies/Indexes
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Includes bibliographical references and index.
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| Contents
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Title; Copyright; Contents; Foreword; Acknowledgements; Chapter One -- Introduction; Chapter Two -- Overview of the Models; Chapter Three -- The Conflict Story; Chapter Four -- Model #1: The Circle of Conflict; Chapter Five -- Model #2: The Triangle of Satisfaction; Chapter Six -- Model #3: The Boundary Model; Chapter Seven -- Model #4: Interests, Rights, and Power; Chapter Eight -- Model #5: The Dynamics of Trust; Chapter Nine -- Model #6: The Dimensions of Conflict; Chapter Ten -- Model #7: The Social Style Model; Chapter Eleven -- Model #8: Moving Beyond the Conflict; Chapter Twelve -- Conclusion.
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| Abstract
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In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice. Th.
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| Subject
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Conflict management.
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Mediation.
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BUSINESS ECONOMICS-- Conflict Resolution Mediation.
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Conflict management.
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Mediation.
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SOCIAL SCIENCE-- Violence in Society.
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| Dewey Classification
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303.6/9
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| LC Classification
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HM1126
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