Document Type
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BL
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Record Number
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1007531
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Doc. No
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b761901
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Main Entry
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Emmitt, Stephen.
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Title & Author
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Communication in construction teams /\ Stephen Emmitt and Christopher A. Gorse.
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Publication Statement
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London ;New York :: Taylor & Francis,, 2007.
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Series Statement
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Spon research
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Page. NO
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1 online resource (xi, 298 pages) :: illustrations
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ISBN
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0203018796
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: 1134225040
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: 1134225083
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: 1134225091
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: 1138971189
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: 1280552522
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: 9780203018798
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: 9781134225040
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: 9781134225088
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: 9781134225095
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: 9781138971189
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: 9781280552526
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0415366194
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9780415366199
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Bibliographies/Indexes
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Includes bibliographical references (pages 275-294) and index.
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Contents
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Cover -- Also available from Taylor & Francis -- Communication in Construction Teams -- Contents -- Preface -- 1 The social life of construction projects -- Communication -- The construction team -- Interaction during construction projects -- Researching communication during live projects -- Further reading -- 2 Construction communication research -- Group development within the temporary project team -- Communicating to achieve project objectives -- Construction communication research -- Professional engagement and procurement -- Construction meetings -- Misunderstandings and conflict: The nature of interaction -- 3 Group interaction research -- Multidisciplinary groups and organisational communication -- Group development and group norms -- Bales' interaction process analysis -- 4 Group participation and interaction -- Leadership and participation -- Task and relational interaction -- Social influence and persuasion -- Group performance and outcomes -- Summary -- 5 Collecting communication data from construction projects -- Observing interaction -- Quantitative observation with qualitative explanation -- Clarifying, classifying and coding communication acts -- Preliminary testing of data collection methods -- Testing Bales' IPA: The pilot study -- Research method -- Use of the IPA method -- Data processing and analysis -- Coding and analysing Bales' IPA -- 6 Interaction data from construction meetings -- Results: Case study 1 -- Results: Case study 2 -- Results: Case study 3 -- Results: Case study 4 -- Results: Case study 5 -- Results: Case study 6 -- Results: Case study 7 -- Results: Case study 8 -- Results: Case study 9 -- Results: Case study 10 -- Summary of observations -- 7 Team interaction characteristics -- Interaction norms of construction progress meetings -- Comparison of findings with previous studies -- Discussion of team interaction characteristics -- Summary -- 8 Successful and unsuccessful project outcomes -- Different levels of interaction analysis -- Socio-emotional and task-based interaction -- Positive and negative socio-emotional interaction -- Analysis of Bales' 12 categories -- Successful and unsuccessful project outcomes: Relationships between categories -- Contractor's representatives and interpersonal interaction -- Summary -- 9 Discussion of the findings -- Participation in site-based progress meetings -- Differences between interaction in successful and unsuccessful projects -- Interaction of contractor's representatives -- 10 Conclusions and recommendations -- Typical management and design team meeting interaction -- Conclusion: Hypothesis 1 -- Conclusion: Hypothesis 2 -- Limitations and recommendations -- Revaluing communication in construction teams -- Communication as a critical success factor -- Recommended reading -- Appendix 1 Definition of communication acts attributed to Bales' IPA categories -- Guidance on attributing communicatio.
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Abstract
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Provides a comprehensive overview of the literature on interpersonal communication and delivers a critical review of various research methods previously used in and outside the construction management field. This text investigates the link between successful projects and the effectiveness of communication.
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Subject
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Communication in the building trades.
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Subject
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Construction industry-- Management.
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Subject
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Communication in the building trades.
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Subject
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Construction industry-- Management.
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Subject
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TECHNOLOGY ENGINEERING-- Construction-- General.
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Dewey Classification
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690.068/4
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LC Classification
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TH215.E447 2007eb
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Added Entry
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Gorse, Christopher A.
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