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" Hire the American dream : "
Dave Melton and Tim McIntyre.
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BL
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| Record Number
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1009041
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| Doc. No
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b763411
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| Main Entry
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Melton, Dave,1959-
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| Title & Author
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Hire the American dream : : how to build your minimum wage workforce into a high-performance, customer-focused team : lessons from Domino's Pizza, where deliverymen become millionaires /\ Dave Melton and Tim McIntyre.
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| Publication Statement
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Hoboken, New Jersey. :: John Wiley & Sons, Inc.,, [2009]
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, ©2009
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| Page. NO
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xxii, 197 pages ;; 24 cm
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| ISBN
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0470438282
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: 9780470438282
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| Notes
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Includes index.
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| Contents
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Domino's Pizza, New York City : coaching frontline workers to succeed in the world's toughest pizza market -- Don't hire warm bodies, hire warm people! -- Recent immigrants have much to offer -- Teach philosophy and opportunity first -- Next, teach customer service -- Create a common language of incentives -- Teach the benefits of honesty, hard work, loyalty, teamwork, and trust -- Connect on a personal level : show respect, appreciation, and support -- Make the rules for promotion public, and put the bottom 10 percent of your employees "on notice" -- How to give feedback and conduct performance appraisals -- Sample philosophy/vision statements, training tools, forms, and more.
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Employee motivation-- United States.
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Minimum wage-- United States.
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Working poor-- United States.
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Employee motivation-- United States.
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Employee motivation.
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Minimum wage-- United States.
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Minimum wage.
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Working poor-- United States.
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Working poor.
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United States.
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| Dewey Classification
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658.3
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| LC Classification
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HF5549.5.M45 2009
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HF5549.5.M63M44 2009
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| NLM classification
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F279.712.2clc
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| Added Entry
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McIntyre, Tim
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