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" Developing your conflict competence : "
Craig E. Runde, Tim A. Flanagan.
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BL
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| Record Number
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1009919
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| Doc. No
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b764289
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| Main Entry
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Runde, Craig E.,1951-
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| Title & Author
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Developing your conflict competence : : a hands-on guide for leaders, managers, facilitators, and teams /\ Craig E. Runde, Tim A. Flanagan.
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| Edition Statement
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3rd ed.
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| Publication Statement
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San Francisco :: Jossey-Bass,, ©2010.
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| Series Statement
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[Jossey-Bass business & management series]
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| Page. NO
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1 online resource (x, 270 pages) :: illustrations
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| ISBN
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0470588187
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: 0470588195
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: 0470588209
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: 9780470588185
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: 9780470588192
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: 9780470588208
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047050546X
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9780470505465
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| Bibliographies/Indexes
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Includes bibliographical references and index.
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| Contents
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Cognitive aspects of conflict -- The emotional side of conflict -- Engaging conflict constructively -- Team conflict competence -- Organizational conflict competence.
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| Abstract
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"Survey after survey supports the notion that conflict is all around us. So the question isn't one of whether or not you'll experience conflict or how to reduce or avoid it. Instead, the question is what will you get out of conflict when it does occur. Depending on how you respond, that something can be good or bad, constructive or destructive, invigorating or can be good or bad, constructive or destructive, invigorating or debilitating"--Introduction.
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| Subject
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Conflict management.
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Interpersonal conflict.
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BUSINESS ECONOMICS-- Human Resources Personnel Management.
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BUSINESS ECONOMICS-- Workplace Culture.
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| Subject
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Conflict management.
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| Subject
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Interpersonal conflict.
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| Dewey Classification
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658.3/145
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| LC Classification
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HD42.R864 2010eb
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| Added Entry
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Flanagan, Tim A.,1955-
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Center for Creative Leadership.
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