| Document Type
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BL
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| Record Number
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1014189
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| Doc. No
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b768559
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| Main Entry
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Bouckaert, Geert.
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| Title & Author
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Managing performance : : international comparisons /\ Geert Bouckaert and John Halligan.
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| Publication Statement
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London ;New York :: Routledge,, 2008.
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| Page. NO
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xv, 440 pages :: illustrations ;; 24 cm
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| ISBN
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0203935950
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: 0415423945
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: 0415423953
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: 9780203935958
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: 9780415423946
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: 9780415423953
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| Bibliographies/Indexes
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Includes bibliographical references (pages 403-431) and index.
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| Contents
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Acknowledgements Introduction Part I Concepts, Approaches and Explanations 1. What is managing performance? 2. Performance and management: approaches to analysis 3. Managing performance: contexts and explanations Part II Performance Types 4. Performance administration 5. Managements of performances 6. Performance management Part III Comparative Performance and Evaluation 7. Managing performance: comparing country models and practice 8. Paradoxes and disconnects in managing performance 9. Towards performance governance: a new agenda? 10. Conclusion and next steps Part IV Appendices i. Methodological introduction to the country models ii. Ideal types of managing performance: synthetic overview iii. OECD checklists iv. List of glossaries v. Country models Bibliography Index.
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| Abstract
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"In this important new text, the viability of performance management in public sector organisations is systematically assessed across a number of international case studies. The book provides a framework through which models of performance management can be understood in terms of both their impact within a public sector organisation, and the effects that have been seen in countries with contrasting administrational contexts." "Managing Performance - International comparisons critically examines the effects of performance management models in the public sector, and assesses their future evolution. It is an important book for all students and researchers with an interest in management, public administration and public policy."--Jacket.
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| Subject
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OECD.
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Benchmarking (Management)
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Government productivity-- Measurement.
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Organizational effectiveness-- Measurement.
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Total quality management in government.
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Benchmarking (Management)
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Evaluation
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Government productivity-- Measurement.
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Internationaler Vergleich
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Neues Steuerungsmodell
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Öffentlicher Sektor
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Organizational effectiveness-- Measurement.
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Qualitätsmanagement
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Total quality management in government.
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| Dewey Classification
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352.3/57
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352.439
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| LC Classification
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JF1525.T67B68 2008
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| Added Entry
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Halligan, J., (John)
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