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" Conversations for change : "


Document Type : BL
Record Number : 1015665
Doc. No : b770035
Main Entry : Hayashi, Shawn Kent.
Title & Author : Conversations for change : : 12 ways to say it right when it matters most /\ Shawn Kent Hayashi.
Publication Statement : New York :: McGraw-Hill,, ©2011.
Page. NO : xi, 235 pages :: illustrations ;; 23 cm
ISBN : 0071745289
: : 9780071745284
Notes : Includes index.
Contents : pt. 1. Foundations for every conversation. Emotional intelligence -- Values : workplace motivators -- Communication styles -- pt. 2. The 12 conversations. Overview of the 12 conversations -- Conversation for connection -- Conversation for creating new possibilities -- Conversation for structure -- Conversation for commitment -- Conversation for action -- Conversation for accountability -- Conversation for conflict resolution -- Conversation for breakdown -- Conversation for withdrawal and disengagement -- Conversation for change -- Conversation for appreciation -- Conversation for moving on -- Putting it all together : the conversation map.
Abstract : Describes how to speak to others in a way that maintains and solidifies relationships and addresses change positively for all involved.
Subject : Communication in management.
Subject : Communication in personnel management.
Subject : Interpersonal communication.
Subject : Performance.
Subject : Communication in management.
Subject : Communication in personnel management.
Subject : Interpersonal communication.
Subject : Performance.
Dewey Classification : ‭658.4/5‬
LC Classification : ‭HD30.3‬‭.H387 2011‬
NLM classification : ‭F272.92‬clc
copyhttps://lib.clisel.com/site/catalogue/1015665
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