| Document Type
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BL
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| Record Number
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1016883
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| Doc. No
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b771253
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| Main Entry
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Wober, K. W.
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| Title & Author
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Benchmarking in Tourism and Hospitality Industries : : the Selection of Benchmarking Partners.
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| Publication Statement
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Wallingford :: CAB International,, 2002.
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| Page. NO
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1 online resource (275 pages)
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| ISBN
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0851995535
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: 0851997562
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: 1280829648
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: 9780851995533
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: 9780851997568
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: 9781280829642
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| Bibliographies/Indexes
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Includes bibliographical references (pages 234-256).
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| Contents
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Preface; Acknowledgements; Chapter 1 Introduction; Chapter 2 Benchmarking Studies in the Tourism and Hospitality Industries; Chapter 3 Measuring Business Performance; Chapter 4 Methods for Estimating the Production Function; Chapter 5 The Austrian Hotel and Restaurant Panel; Chapter 6 A Mixture Regression Model; Chapter 7 Data Envelopment Analysis; Chapter 8 Evolutionary Data Envelopment Analysis; Chapter 9 Perspectives of Benchmarking Decision Support Systems in Tourism and Hospitality Management; Appendix A; Appendix B; References; Index.
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| Abstract
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Benchmarking is a buzzword of the 1990s that desribes a method for comparing different companies, by measuring various data, performance and goals. This book focuses on the methodological aspects of the right selection of benchmarking partners.
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| Subject
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Benchmarking (Management)
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| Subject
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Hospitality industry-- Management.
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| Subject
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Tourism-- Management.
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Benchmarking (Management)
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Hospitality industry-- Management.
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| Subject
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Tourism-- Management.
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| Dewey Classification
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338.4791
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| LC Classification
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G155.A1 W56 2002eb
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