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" Making hostile words harmless : "


Document Type : BL
Record Number : 1018193
Doc. No : b772563
Main Entry : Cohen-Posey, Kate.
Title & Author : Making hostile words harmless : : a guide to the power of positive speaking for helping professionals and their clients /\ Kate Cohen-Posey.
Publication Statement : Hoboken, N.J. :: John Wiley & Sons,, ©2008.
Page. NO : xxii, 185 pages :: illustrations ;; 24 cm
ISBN : 0470281944
: : 9780470281949
Bibliographies/Indexes : Includes bibliographical references (pages 171-172) and index.
Contents : Difficult people and the art of aikidō -- Acting as if : the art of confirming -- Asking questions : the art of inquiry -- Active listening : the art of understanding -- Hypnosis and humor : the art of evoking -- Taking a stand by opposing -- Teaching positive speaking to clients -- Workshops on positive speaking.
Subject : Invective.
Subject : Verbal self-defense.
Subject : Communication.
Subject : Conflict (Psychology)
Subject : Interpersonal Relations.
Subject : Invective.
Subject : Verbal self-defense.
Subject : Verbal Behavior.
Dewey Classification : ‭153.6‬
LC Classification : ‭BF637.V47‬‭C64 2008‬
NLM classification : ‭BF 637 V47 C64m 2008‬
: ‭B849‬clc
copyhttps://lib.clisel.com/site/catalogue/1018193
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