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" The strategic use of stories in organizational communication and learning / "


Document Type : BL
Record Number : 1019787
Doc. No : b774157
Main Entry : Gargiulo, Terrence L.,1968-
Title & Author : The strategic use of stories in organizational communication and learning /\ Terrence L. Gargiulo.
Publication Statement : Armonk, N.Y. :: M.E. Sharpe,, ©2005.
Page. NO : 1 online resource (xiii, 252 pages) :: illustrations
ISBN : 076561412X
: : 0765621630
: : 131745443X
: : 9780765614124
: : 9780765621634
: : 9781317454434
: 076561412X
: 0765614138
: 9780765614131
Bibliographies/Indexes : Includes bibliographical references (pages 237-241) and index.
Contents : Frameworks: Introduction -- A working model of stories -- Organizational communication-broadcasting signals -- Case study- Dreyer's Ice Cream -- Organizational learning-building bridges -- Case studies-DTE Energy & Jeff Bukantz -- Interviews: Introduction to the interviews -- Interview with Bernice Moore-CTB/McGraw Hill -- Interview with Robert Kraska-DTE Energy -- Interview with Sherrie Cornett-Dreyer's Ice Cream -- Interview with Marty Fischer-Starbucks Coffee -- Interview with Father Marus-Woodside Priory School -- Competency map: Introduction to the competency map -- The core -- Process ring -- Interaction ring -- Summary -- Appendix -- Appendix A-Folk tale illustrating principles of active listening.
Abstract : Designed for students and practitioners in the fields of organizational behavior and human resource training and development, this book examines improving organizational communication. Terrence Gargiulo shows how the use of storytelling is the key to effective communication and learning.
Subject : Communication in organizations.
Subject : Executives-- United States, Interviews.
Subject : Organizational learning.
Subject : Storytelling-- Psychological aspects.
Subject : Storytelling-- Social aspects.
Subject : Apprentissage organisationnel.
Subject : Art de conter-- Aspect psychologique.
Subject : Art de conter-- Aspect social.
Subject : Cadres (Personnel)-- États-Unis, Entretiens.
Subject : Communication dans les organisations.
Subject : BUSINESS ECONOMICS-- Human Resources Personnel Management.
Subject : BUSINESS ECONOMICS-- Workplace Culture.
Subject : Communication in organizations.
Subject : Executives.
Subject : Organizational learning.
Subject : Storytelling-- Psychological aspects.
Subject : Storytelling-- Social aspects.
Subject : Communicatieve vaardigheden.
Subject : Organisatieontwikkeling.
Subject : Verhalen.
Subject : United States.
Dewey Classification : ‭658.3‬
LC Classification : ‭HD30.3‬‭.G365 2005eb‬
NLM classification : ‭85.08‬bcl
copyhttps://lib.clisel.com/site/catalogue/1019787
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