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" Occupational stress in the service professions / "
Maureen F. Dollard, Anthony H. Winefield, and Helen R. Winefield.
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BL
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| Record Number
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1026148
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| Doc. No
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b780518
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| Title & Author
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Occupational stress in the service professions /\ Maureen F. Dollard, Anthony H. Winefield, and Helen R. Winefield.
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| Publication Statement
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London ;New York :: Taylor & Francis,, 2003.
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| Page. NO
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xiii, 423 pages :: illustrations ;; 24 cm
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| ISBN
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0415267609
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: 9780415267601
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| Bibliographies/Indexes
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Includes bibliographical references and index.
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| Contents
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Introduction : Context, theories and intervention / Maureen F. Dollard -- The DISC model : demand-induced strain compensation mechanisms in job stress / Jan De Jonge and Christian Dormann -- Measurement and methodological issues in work stress research / Maureen F. Dollard and Jan de Jonge -- Conventional wisdom is often misleading : police stress within an organisational health framework / Peter M. Hart and Peter Cotton -- Burnout among oncology care providers : radiation assistants, physicians and nurses / Pascale M. Le Blanc and Wilmar B. Schaufeli -- Senior nurses : interventions to reduce work stress / Amanda Griffiths [and others] -- Work stress and its effects in general practitioners / Helen R. Winefield -- Teacher stress / Esther R. Greenglass and Ronald J. Burke -- Stress in university academics / Anthony H. Winefield -- Prostitution : an illustration of occupational stress in 'dirty work' / Kara Anne Arnold and Julian Barling -- Social workers and human service practitioners / Robert L. Lonne -- Clergy in crisis / Sarah J. Cotton [and others] -- Stress in psychological work / Susan P. Griffiths -- Volunteering work stress and satisfaction at the turn of the 21st century / Jacques C. Metzer -- Conclusion / Maureen F. Dollard.
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| Abstract
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"Workers in the service industry face unique types and levels of stress, and this problem is worsening. Many workers and organizations are now recognising work stress as a significant personal and organizational cost, and seeing the need to evaluate a range of organizational issues that present psychosocial hazards to the workers. Occupational Stress in the Service Professions introduces the reader to contemporary theoretical and research issues and then provides a comprehensive international review of a range of professions including nurses, correctional officers, police, fire fighters, prostitutes, volunteers, academics, the clergy and teachers and identifies the main sources of stress for these specific occupation work groups, and the implications for intervention. The range of contributions from researchers in Australia, The Netherlands, Germany, Canada, United Kingdom, and the United States presents an international perspective, well illustrated with case-studies of a number of organizations, which serves to explore the political and social nature of the work stress problem. It then concludes with a chapter on the implications for intervention, policy and the future and aims to present a theoretical synthesis, applicable to the whole sector. Graduate students, researchers and high level HR professions will find this an invaluable work." -- BOOK JACKET.
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Job stress, Congresses.
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Service industries workers-- Health and hygiene, Congresses.
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Service industries workers-- Psychology, Congresses.
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Service industries-- Psychological aspects, Congresses.
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Services (Industrie)-- Aspect psychologique.
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Services (Industrie)-- Personnel-- Psychologie.
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Services (Industrie)-- Personnel-- Santé et hygiène.
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Stress dû au travail.
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Estresse profissional.
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Job stress, Congresses.
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Job stress.
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Saúde ocupacional.
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Service industries workers-- Health and hygiene, Congresses.
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Service industries workers-- Health and hygiene.
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Service industries workers-- Psychology, Congresses.
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Service industries-- Psychological aspects, Congresses.
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Occupational Health.
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Stress, Psychological.
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| Dewey Classification
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158.7/2
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| LC Classification
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HF5548.85.O256 2003
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| NLM classification
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2003 F-466
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WM 172O153 2003
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F406.13-532clc
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| Added Entry
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Dollard, Maureen F.
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Winefield, Anthony H., (Anthony Harold),1937-
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Winefield, Helen R.
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