| Document Type
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BL
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| Record Number
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1027466
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| Doc. No
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b781836
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| Main Entry
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Lucas, Rosemary.
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| Title & Author
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Employment relations in the hospitality and tourism industries /\ Rosemary E. Lucas.
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| Publication Statement
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London ;New York :: Routledge,, 2004.
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| Series Statement
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Routledge studies in employment relations
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| Page. NO
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xx, 306 pages ;; 24 cm.
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| ISBN
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0203644557
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: 0415297117
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: 0415297125
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: 9780203644553
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: 9780415297110
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: 9780415297127
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| Bibliographies/Indexes
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Includes bibliographical references (pages 276-300) and index.
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| Contents
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Whither employment relations and hospitality? -- Employment and work -- The role of management in employment relations -- Resourcing, development and fair treatment -- Pay, reward and performance -- Representation, participation and involvement -- Employment law and dispute resolution -- What do the workers think? -- Conclusions and future issues.
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| Abstract
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"Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area." "Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management."--BOOK JACKET.
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| Subject
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Hospitality industry-- Personnel management.
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| Subject
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Tourism-- Personnel management.
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| Subject
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Accueil (Tourisme)-- Personnel-- Direction.
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| Subject
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Tourisme-- Personnel-- Direction.
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| Subject
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Hospitality industry-- Personnel management.
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Tourism-- Personnel management.
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| Subject
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Arbeidsverhoudingen.
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| Subject
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Personeelsmanagement.
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| Subject
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Toeristenindustrie.
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| Dewey Classification
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647.94/068/3
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| LC Classification
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TX911.3.P4L82 2004
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| NLM classification
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85.62bcl
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