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" The customer-focused library : "


Document Type : BL
Record Number : 1027842
Doc. No : b782212
Main Entry : Matthews, Joseph R.
Title & Author : The customer-focused library : : re-inventing the library from the outside-in /\ Joseph R. Matthews.
Publication Statement : Santa Barbara, Calif. :: Libraries Unlimited,, ©2009.
Page. NO : 1 online resource (xviii, 95 pages) :: illustrations
ISBN : 1591588766
: : 9781591588764
: 1591588758
: 9781591588757
Bibliographies/Indexes : Includes bibliographical references and index.
Contents : Traditional library thinking -- The constraints of tradition -- It's all about the customer -- Library as place -- The library collection -- Library services -- Information technology -- Library staffing -- Removing the shackles of tradition.
Subject : Libraries and community.
Subject : Libraries-- Marketing.
Subject : Library users.
Subject : Organizational change.
Subject : Public libraries-- United States.
Subject : Public services (Libraries)
Subject : LANGUAGE ARTS DISCIPLINES-- Library Information Science-- Archives Special Libraries.
Subject : Libraries and community.
Subject : Libraries-- Marketing.
Subject : Library users.
Subject : Organizational change.
Subject : Public libraries.
Subject : Public services (Libraries)
Subject : United States.
Dewey Classification : ‭027.473‬
LC Classification : ‭Z731‬‭.M339 2009eb‬
copyhttps://lib.clisel.com/site/catalogue/1027842
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