| Document Type
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BL
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| Record Number
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1027864
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| Doc. No
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b782234
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| Main Entry
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Griffin, Jack.
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| Title & Author
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How to say it for first-time managers : : winning words and strategies for earning your team's confidence /\ Jack Griffin.
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| Edition Statement
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1st ed.
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| Publication Statement
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New York :: Prentice Hall Press,, 2010.
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| Page. NO
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x, 241 pages ;; 24 cm
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| ISBN
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0735204470
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: 9780735204478
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| Notes
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Includes index.
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| Contents
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Test your leadership literacy -- Building your leadership vocabulary -- Listening -- What to say on day one -- Instructing and explaining -- Delegating and supporting -- Mentoring and coaching -- Motivating and inspiring -- Evaluating and improving -- Saying yes and saying no -- In crisis and in celebration -- Talking up the team -- Making meetings work (for a change) -- Staying on task and on target.
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| Abstract
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A one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks.
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| Subject
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Business communication.
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| Subject
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Communication in management.
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| Subject
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Supervision of employees.
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| Subject
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Business communication.
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| Subject
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Communication in management.
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| Subject
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Supervision of employees.
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| Dewey Classification
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658.4/5
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| LC Classification
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HD30.3.G766 2010
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