| Document Type
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BL
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| Record Number
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1028770
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| Doc. No
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b783140
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| Main Entry
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Fitz-enz, Jac.
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| Title & Author
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The ROI of human capital : : measuring the economic value of employee performance /\ Jac Fitz-enz.
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| Edition Statement
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2nd ed.
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| Publication Statement
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New York :: AMACOM,, ©2009.
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| Page. NO
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1 online resource (xxiii, 312 pages) :: illustrations
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| ISBN
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0814413358
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: 1621983536
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: 6612032693
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: 9780814413357
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: 9781621983538
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: 9786612032691
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0814413323
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9780814413326
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| Bibliographies/Indexes
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Includes bibliographical references and index.
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| Contents
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Human leverage -- How to measure human capital's contribution to enterprise goals -- How to measure human capital's impact on processes -- How to measure human resources' value added -- End-to-end human capital value reports -- Human capital analysis : the leading edge of measurement -- Predictive analytics : leading indicators and intangible metrics -- How to measure and value improvement initiatives results -- Outsourcing : a new operating model? -- How to change the game -- Eleven principles, seven skills, and five metrics.
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| Abstract
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The lifeblood of any business enterprise is its people. Yet it wasn't until the publication of the groundbreaking book The ROI of human capital that there was a reliable way to quantify the contributions of people to corporate profit. Completely updated with new metrics, the book shows executives and HR professionals how to gauge human costs and productivity at three critical levels: organizational (contributions to corporate goals), functional (impact on process improvement), human resources management (value added by five basic HR department activities).
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| Subject
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Human capital.
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Labor economics.
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Productivity accounting.
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BUSINESS ECONOMICS-- Investments Securities-- General.
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| Subject
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Human capital.
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Labor economics.
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| Subject
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Productivity accounting.
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| Dewey Classification
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658.15/226
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| LC Classification
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HD4904.7.R33 2009eb
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