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" Can't get through : "
Kevin Hogan, Ron Stubbs.
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BL
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| Record Number
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1039271
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| Doc. No
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b793641
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| Main Entry
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Hogan, Kevin.
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| Title & Author
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Can't get through : : eight barriers to communication /\ Kevin Hogan, Ron Stubbs.
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| Publication Statement
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Gretna, La. :: Pelican Pub. Co.,, ©2003.
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| Page. NO
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174 pages ;; 22 cm
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| ISBN
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1589800753
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: 9781589800755
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| Bibliographies/Indexes
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Includes bibliographical references.
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| Contents
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Failure to make a great first (and second) impression -- Flubbing the story -- The forgotten art of listening -- Arguing with the intent to harm -- Criticism: being so "honest" it hurts -- Hostility and contempt -- Ignoring nonverbal communication yours--theirs -- Ignoring the cycle of effective communication.
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| Abstract
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When your discussion seem to be going nowhere, or when you just can't seem to get through to another person, you may be falling into one or more common conversational traps. This book identifies the eight most common mistakes and provides scripts and examples on how to develop better habits. By honing your communication skills, you can improve your productivity and effectiveness at work, as well as ensure stronger relationships with your friends and family.
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| Subject
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Interpersonal communication.
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Interpersonal communication.
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| Dewey Classification
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153.6
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| LC Classification
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BF637.C45H635 2003
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| Added Entry
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Stubbs, Ron.
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