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" Managing difficult people : "
Marilyn Pincus ; with contributions from Bob Adams [and others].
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BL
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| Record Number
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1039803
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| Doc. No
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b794173
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| Main Entry
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Pincus, Marilyn.
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| Title & Author
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Managing difficult people : : a survival guide for handling any employee /\ Marilyn Pincus ; with contributions from Bob Adams [and others].
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| Publication Statement
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Avon, Mass :: Adams Media,, ©2004.
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| Page. NO
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1 online resource (xiv, 210 pages)
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| ISBN
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1593371861
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: 1605508543
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: 9781593371869
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: 9781605508542
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| Notes
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Includes index.
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Title from title screen.
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| Abstract
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Don't Let Negaholics Rule Your Workplace! As a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff memebers. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office applecart and affects the morale of your entire staff. Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, this handy guide cuts to the chase, helping you identify and deal with specific personality types such as The Bully, The Complainer or Whiner, The Procrastinator, The Know-It-All, The Silent Type, The Social Butterfly, The "No People Skills" Person, The Rookie, The Overly Sensitive Person, and The Manipulator.
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| Subject
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Personnel management.
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Problem employees.
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Supervision of employees.
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BUSINESS ECONOMICS-- Human Resources Personnel Management.
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BUSINESS ECONOMICS-- Workplace Culture.
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Personnel management.
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Problem employees.
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Supervision of employees.
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| Dewey Classification
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658.3/045
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| LC Classification
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HF5549.5.E42P56 2004eb
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