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" Business continuity management : "
Dominic Elliott, Ethné Swartz and Brahim Herbane.
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BL
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| Record Number
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1041209
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b795579
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| Main Entry
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Elliott, Dominic,1963-
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| Title & Author
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Business continuity management : : a crisis management approach /\ Dominic Elliott, Ethné Swartz and Brahim Herbane.
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| Publication Statement
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London ;New York :: Routledge,, 2002.
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| Page. NO
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xiv, 206 pages :: illustrations ;; 24 cm
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| ISBN
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0415204917
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: 0415204925
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: 9780415204910
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: 9780415204927
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| Bibliographies/Indexes
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Includes bibliographical references and index.
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| Abstract
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"New technology creates new business risks. The rise of e-commerce has brought with it a rise in new forms of risk, such as the potential for attack by hackers. However, it is not only Internet-based companies that have experienced situations of this kind, conventional companies have similarly had to deal with interruptions or crises threatening normal operations. Our dependence upon 'hidden technology' only becomes clear when things go wrong, as was graphically illustrated by the Californian power failure of winter 2000/1." "Business continuity management (BCM) has evolved as an organizational response to such situations. Whilst computer mainframes were originally the focus of the crisis management strategies that have grown into BCM, now every aspect of business activity, including relationships with customers and suppliers, can be protected." "This book helps to define BCM from a strategic perspective, and demonstrates, with the help of case studies, how to undertake an analysis of the environment, prepare analytical frameworks, implement BCM and ensure it remains a continuous process."--Jacket.
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Business planning.
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Crisis management.
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Emergency management.
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Entreprises-- Planification.
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Gestion de la crise.
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Gestion des situations d'urgence.
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Business planning.
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Crisis management.
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Emergency management.
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| Dewey Classification
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658.4/056
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| LC Classification
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HD49.E44 2002
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| Added Entry
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Herbane, Brahim,1969-
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Swartz, Ethné,1961-
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