| Document Type
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BL
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| Record Number
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1041969
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| Doc. No
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b796339
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| Main Entry
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Osborne, Stephen P.,1953-
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| Title & Author
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Managing change and innovation in public service organizations /\ Stephen P. Osborne and Kerry Brown.
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| Publication Statement
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London ;New York :: Routledge,, 2005.
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| Series Statement
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Routledge masters in public management
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| Page. NO
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1 online resource (1 volume)
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| ISBN
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0203391128
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: 0415328977
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: 0415328985
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: 9780203391129
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: 9780415328975
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: 9780415328982
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| Bibliographies/Indexes
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Includes bibliographical references and index.
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| Contents
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Part I: Introduction -- Chapter 1: Change and innovation in public service organizations -- Chapter 2: The volatile environment of public service organizations -- Chapter 3: Assessing the need for change and innovation -- Chapter 4: The processes of change in public services and public service organizations -- Chapter 5: Organizational culture and managing change in public service organizations -- Chapter 6: Implementing change in public service organizations -- Part III: Managing innovation in public service organizations -- Chapter 7: Understanding and managing innovation in public services -- Chapter 8: Developing and supporting innovators in public service organizations -- Chapter 9: Managing the process of innovation in public services -- Part IV: Conclusions -- Chapter 10: Sustaining change and innovation in public services and public service organizations -- Chapter 11: Key lessons and issues for the future -- Appendices: Appendix A: Managing change in public service organizations: a case study -- Appendix B: Managing innovation in public service organizations: a case study of Regional Action West Midlands (RAWM).
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| Abstract
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"The context of public services is becoming ever more complex, particularly as governments strive to improve and modernize services. As a result, managing change and innovation is a core task for the successful public manager. This textbook sets out to equip future and current public managers with the understanding and skills required to be effective. The text includes specially commissioned case-studies and chapters on managing cultural change, implementing and sustaining change, designing and sustaining innovation, and managing change in a volatile environment. The authors draw out the best contemporary theory and practice to provide a coherent approach to the topic that will be key reading for those studying public management and managers in the public sector."--Provided by publisher.
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| Subject
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Organizational change.
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Public administration.
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BUSINESS ECONOMICS-- Structural Adjustment.
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| Subject
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Organizational change.
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Public administration.
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| Subject
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Organizational change.
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| Subject
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Public administration.
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| Dewey Classification
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658.4/06
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| LC Classification
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JF1525.O73O78 2005eb
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| NLM classification
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C936clc
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| Added Entry
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Brown, Kerry Hannula.
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