| Document Type
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BL
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| Record Number
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1044058
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| Doc. No
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b798428
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| Title & Author
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People as care catalysts : : from being patient to becoming healthy /\ edited by Richard Normann and Niklas Arvidsson.
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| Publication Statement
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Chichester, England ;Hoboken, NJ :: John Wiley & Sons,, ©2006.
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| Page. NO
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1 online resource (xxiv, 220 pages)
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| ISBN
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0470031581
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: 1119207819
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: 9780470031582
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: 9781119207818
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0470017783
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9780470017784
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| Bibliographies/Indexes
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Includes bibliographical references (pages 211-214) and index.
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| Contents
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Challenges for health care in western societies / Richard Normann -- Health care : victim of the industrial model? / Richard Normann -- Who and where is the customer? / Richard Normann -- The future shape of health care / Gordon Best and John Harries -- A French exception or a demonstration of a European trend? / Michel Crozier -- Living healthy to an older age : would it be possible for everyone? / Christophe Courbage and Orio Giarini -- Leadership for health care in the age of learning / Michael Maccoby -- Overall conclusions this far / Niklas Arvidsson -- An attempt to create an idealized design / Bert Levin and Richard Normann -- An impossible synthesis? / Richard Normann -- Positioning our approach / Niklas Arvidsson.
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| Abstract
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The healthcare sector is undergoing strong expansion worldwide, as the focus changes from 'treating illness' to 'promoting wellness' and those able and willing to pay for their health make up for the shortcomings of national systems. How things evolve will depend on whether the national systems reinvent themselves around a new model of customer value, or fail to change and become obsolete.
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| Subject
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Medical care-- Europe.
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Medical policy-- Europe.
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Patients-- Services for-- Europe.
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Patients-- Europe-- Attitudes.
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Gesundheitswesen
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HEALTH FITNESS-- Diseases-- General.
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HEALTH FITNESS-- Health Care Issues.
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Medical care.
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Medical policy.
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MEDICAL-- Diseases.
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MEDICAL-- Health Care Delivery.
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MEDICAL-- Health Policy.
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MEDICAL-- Public Health.
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Patients-- Attitudes.
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Patients-- Services for.
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Delivery of Health Care.
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Beleid.
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Gezondheidszorg.
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Klantgerichtheid.
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Patiënten.
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Politieke kwesties.
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Attitude to Health.
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Health Policy.
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Patients.
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Europe.
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Europa.
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Europe.
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| Dewey Classification
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362.1094
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| LC Classification
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RA395.E85P45 2006eb
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| NLM classification
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2006 B-785
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W 84 GA1P419 2006
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44.10bcl
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44.14bcl
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| Added Entry
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Arvidsson, Niklas.
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Normann, Richard,1943-
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