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" Building engaged team performance : "


Document Type : BL
Record Number : 1047316
Doc. No : b801686
Main Entry : Starbird, Dodd.
Title & Author : Building engaged team performance : : align your processes and people to achieve game-changing business results /\ Dodd Starbird and Roland Cavanagh.
Publication Statement : New York :: McGraw-Hill,, ©2011.
Page. NO : 1 online resource (xiv, 267 pages)
ISBN : 0071759166
: : 9780071759168
: 0071742263
: 9780071742269
Bibliographies/Indexes : Includes bibliographical references (pages 255-257) and index.
Contents : Engaged team performance at a glance -- "As the pendulum swings"--a brief history of adventures in business -- From the outside in: understanding the customer experience -- Individual goals: what you measure is what you get -- Is it process or performance? Both! -- Changing process: the GPS story and the power of lean six sigma -- Power to the people: facilitation and the "cycle of change" -- The right performance metrics: effectiveness and efficiency -- Team goals -- The fluid organization of the future: making the transformation to ETP -- A few words about generations in the workforce: expectations, rewards -- The new age of collaboration: new paradigms in organization and competition -- Eight steps to deploying engaged team performance in your organization -- The role of senior leadership in enabling ETP -- Breakthrough: the future of engaged team performance.
Abstract : Illustrated through real-life stories; this practical and insightful book provides the tools for building a superior system that optimizes effectiveness of outcomes for customers and efficiency of resource usage. --
Subject : Quality control-- Management.
Subject : Teams in the workplace-- Management.
Subject : BUSINESS ECONOMICS-- Corporate Governance.
Subject : BUSINESS ECONOMICS-- Leadership.
Subject : BUSINESS ECONOMICS-- Organizational Development.
Subject : BUSINESS ECONOMICS-- Workplace Culture.
Subject : Quality control-- Management.
Subject : Teams in the workplace-- Management.
Dewey Classification : ‭658.4/022‬
LC Classification : ‭HD66‬‭.S72 2011eb‬
Added Entry : Cavanagh, Roland R.
copyhttps://lib.clisel.com/site/catalogue/1047316
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