Strategies Small Business Leaders Use to Reduce Employees’ Resistance to Change

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" Strategies Small Business Leaders Use to Reduce Employees’ Resistance to Change "
Tombiri, Mary E. Muhammad, Beverly C.

Document Type	:	Latin Dissertation
Language of Document	:	English
Record Number	:	1051806
Doc. No	:	TL50923
Main Entry	:	Tombiri, Mary E.
Title & Author	:	Strategies Small Business Leaders Use to Reduce Employees’ Resistance to Change\ Tombiri, Mary E.Muhammad, Beverly C.
College	:	Walden University
Date	:	2019
Degree	:	D.B.A.
student score	:	2019
Note	:	152 p.
Abstract	:	Small business operations contribute to economic growth and account for 110 million new jobs in the United States. Despite the increase in the number of businesses created in the United States, some business leaders fail to manage change effectively. The purpose of this multiple case study was to explore the strategies that some leaders of small businesses used to reduce employees’ resistance to change. Lewin’s 3-phase change theory served as the conceptual framework. The target population consisted of 3 successful leaders of small businesses in the central and southern region of Texas. Each participant had more than 5 years of experience and successfully used strategies to reduce employees’ resistance to change in the workplace. Data were collected from semistructured interviews, review of company documents, and observations. Thematic coding, text/word queries, and a cross-case analysis revealed three central themes: communication, support, and evaluation. The implications of this study for positive social change include engaging employees in the change process, which might enhance the work environment and reduce employee stress and resistance to change. An improvement in a business leader’s change management initiatives may generate beneficial outcomes for the businesses that may improve community growth through increased local employment rates.
Descriptor	:	Business administration
	:	Management
Added Entry	:	Muhammad, Beverly C.
Added Entry	:	Walden University