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" Vulnerable Afghan Immigrants' Resettlement and Integration Challenges in Sacramento: The Example of the PC-ICM Program "
Noory, Samir Ahmad
Wheeler, Stephen M.
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Latin Dissertation
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| Language of Document
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English
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| Record Number
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1052167
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| Doc. No
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TL51284
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| Main Entry
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Noory, Samir Ahmad
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| Title & Author
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Vulnerable Afghan Immigrants' Resettlement and Integration Challenges in Sacramento: The Example of the PC-ICM Program\ Noory, Samir AhmadWheeler, Stephen M.
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| College
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University of California, Davis
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| Date
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2019
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| Degree
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M.S.
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| student score
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2019
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| Note
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63 p.
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| Abstract
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This project-based research is designed to evaluate the services provided by the Preferred Communities-Intensive Case Management (PC-ICM) program within Opening Doors Inc. (ODI), a refugee resettlement agency in California's Sacramento region. The PC-ICM program provides services to a vulnerable refugee population, mostly Afghani contemporary immigrants, who require specialized services to stabilize and integrate into their new communities in the Sacramento metropolitan region. Through in-depth qualitative interviews with the PC-ICM's clients, this study examines the quality and relevance of services provided by the program from the clients' perspective. The study aims to develop a theoretically informed practice-based model that can be used by PC-ICM and other similar service-providing programs, and to provide recommendations to inform public policy. I categorize the findings of this research in four interrelated themes associated with PC-ICM's efficiency and effectiveness as they relate to meeting the client's actual needs and their challenges in obtaining needed services and support. Main themes include the need for competent interpreters given limited English proficiency of clients; the need for specialized services to meet needs for employment, child care, ESL, and drivers' licenses; and the need for improved coordination between Opening Doors Inc. (ODI) and the International Rescue Committees' (IRC) Intensive Case Management (ICM) programs. Also, in terms of broader public policy, I find a need for the county and medical insurance companies to reduce the complexity of their service processes, which are difficult for immigrants to access.
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| Descriptor
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Social work
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Wheeler, Stephen M.
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University of California, Davis
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