Impact of Knowledge Management on Performance of Selected Banks in Ilorin

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" Impact of Knowledge Management on Performance of Selected Banks in Ilorin "
Ayodeji, Yakubu Muinat Zekeri, Abu

Document Type	:	Latin Dissertation
Language of Document	:	English
Record Number	:	1052798
Doc. No	:	TL51915
Main Entry	:	Ayodeji, Yakubu Muinat
Title & Author	:	Impact of Knowledge Management on Performance of Selected Banks in Ilorin\ Ayodeji, Yakubu MuinatZekeri, Abu
College	:	Kwara State University (Nigeria)
Date	:	2019
Degree	:	M.S.
student score	:	2019
Note	:	143 p.
Abstract	:	One major challenge in contemporary knowledge driven organizations is how to create useful knowledge in the organization that will lead to the firm’s innovation and to make it profitable continuously. For this reason, organizations are viewing Knowledge management as a critical success factor in today’s dynamic environment. The main objective of this study is to examine the impact of knowledge management on performance of selected banks in Ilorin metropolis. A quantitative research design was adopted for the study. The population of the study is six hundred and ten (610) staff of the selected banks. Using the Rakesh (2013) Table of sample, a sample of 242 copies of questionnaire was administered to respondents and only 170 were returned. Multiple Regression and Pearson Product Moment Correlation Coefficient were employed in analysing data collected with the aid of Statistical Package for Social Science (SPSS) version 24. From the findings, it was revealed that systematizing and applying explicit knowledge and information brings improvement to organizational innovation (Beta = 0.426 t-value = 6.365, p-value = 0.000). The second findings also revealed that knowledge acquisition and sharing in organization is very significant to organization productivity. The third finding showed that there is significant relationship between organizational learning and organizational productivity. Lastly, the fourth finding revealed that organizational learning has significant effect on innovation. The study concluded that the level of organizational performance in the banking sector is a consequence of Knowledge Management. It was recommended that proper attention need to be paid to the acquisition and sharing of knowledge of the employees for the improvement of the organization innovation. So that the organization will be able to meet with the standard and needs of their customers. However, employees need to be encouraged to acquire new knowledge and to share it among other employees to enhance higher productivity for the organization to gain an edge over their competitors in the business environment. Also, proper structure for knowledge learning need to be managed effectively to improve the productivity of the organization in the competitive business environment. Finally, effective organization learning practice need to be put in place for the employee to improve the organization innovation for the organization to achieved their goals.
Descriptor	:	Business administration
Added Entry	:	Zekeri, Abu
Added Entry	:	Kwara State University (Nigeria)