|
" Business process management cases : "
Jan vom Brocke, Jan Mendling, editors.
| Document Type
|
:
|
BL
|
| Record Number
|
:
|
560632
|
| Doc. No
|
:
|
b389708
|
| Main Entry
|
:
|
Jan vom Brocke
|
| Title & Author
|
:
|
Business process management cases : : digital innovation and business transformation in practice\ Jan vom Brocke, Jan Mendling, editors.
|
| Publication Statement
|
:
|
Cham, Switzerland : Springer,, [2018]
|
| Series Statement
|
:
|
Management for professionals.
|
| Page. NO
|
:
|
xvi, 610 pages : illustrations ; 24 cm.
|
| ISBN
|
:
|
3319583069
|
|
|
:
|
: 9783319583068
|
| Contents
|
:
|
Frameworks for Business Process Management: A Taxonomy for Business Process Management Cases / Jan vom Brocke and Jan Mendling -- Part I. Strategy and governance. How to Move from Paper to Impact in Business Process Management: The Journey of SAP / Corinne Reisert, Sarah Zelt, and Joerg Wacker Developing and Implementing a Process-Performance Management System: Experiences from S-Y Systems Technologies Europe GmbH--A Global Automotive Supplier / Josef Blasini, Susanne Leist, and Werner Merkl Establishment of a Central Process Governance Organization Combined with Operational Process Improvements / Christian Czarnecki, Christian BPM Adoption and Business Transformation at Snaga, a Public Company: Critical Success Factors for Five Stages of BPM / Andrej Kovačič, Gregor Hauc, Brina Buh, and Mojca Indihar Stemberger Enabling Flexibility of Business Processes Using Compliance Rules: The Case of Mobiliar / Thanh Tran Thi Kim, Erhard Weiss, Christoph Ruhsam, Christoph Czepa, Huy Tran, and Uwe Zdun Comprehensive Business Process Management at Siemens: Implementing Business Process Excellence / Bartosz Woliński and Saimir Bala People-Centric, ICT-Enabled Process Innovations via Community, Public and Private Sector Partnership, and e-Leadership: The Case of the Dompe eHospital in Sri Lanka / Wasana Bandara, Rehan Syed, Bandula Ranathunga, and K.B. Sampath Kulathilaka Fast Fish Eat Slow Fish: Business Transformation at Autogrill / Stijn Viaene and Joachim Van den Bergh -- Part II. Methods. The NESTT: Rapid Process Redesign at Queensland University of Technology / Michael Rosemann Kiss the Documents! How the City of Ghent Digitizes Its Service Processes Amy Van Looy and Sabine Rotthier Application of the Design Thinking Approach to Process Redesign at an Insurance Company in Brazil / José Ricardo Cereja, Flavia Maria Santoro, Elena Gorbacheva, and Martin Matzner Collaborative BPM for Business Transformations in Telecommunications: The Case of
|
| Subject
|
:
|
Case studies
|
| Added Entry
|
:
|
Jan Mendling
|
| |