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" Root cause analysis handbook : "


Document Type : BL
Record Number : 576826
Doc. No : b406045
Title & Author : Root cause analysis handbook : : a guide to efficient and effective incident investigation /\ by ABS Consulting ; Lee N. Vanden Heuvel [and five others].
Edition Statement : Third edition.
Page. NO : 1 online resource (320 pages) :: illustrations
ISBN : 1931332517
: 9781931332514
: : 9781931332729
Contents : section 1. Basics of incident investigation -- section 2. Initiating investigations -- section 3. Gathering and preserving data -- section 4. Analyzing data -- section 5. Identifying root causes -- section 6. Developing recommendations -- section 7. Completing the investigation -- section 8. Selecting incidents for analysis -- section 9. Data and results trending -- section 10. Program development -- section 11. Contents of the companion CD and downloadable resources.
Subject : Quality control-- Data processing.
Subject : Industrial accidents-- Investigation.
Subject : Critical incident technique.
Added Entry : Vanden Heuvel, Lee N.
Added Entry : ProQuest (Firm)
: ABS Consulting.
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