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" Auditing organizational communication : "
edited by Owen Hargie and Dennis Tourish
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BL
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| Record Number
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583174
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| Doc. No
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b412393
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| Title & Author
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Auditing organizational communication : : a handbook of research, theory and practice /\ edited by Owen Hargie and Dennis Tourish
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| Edition Statement
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2nd ed
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| Publication Statement
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London :: New York :: Routledge,, 2009
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| Page. NO
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xviii, 497 pages :: illustrations ;; 24 cm
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| ISBN
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9780415414456
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: 0415414458
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: 9780415414463
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: 0415414466
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| Notes
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Revised edition of: Handbook of communication audits for organisations / edited by Owen Hargie and Dennis Tourish. 2000
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| Bibliographies/Indexes
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Includes bibliographical references (pages 438-480) and indexes
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| Contents
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Communication and organizational success / Dennis Tourish and Owen Hargie -- Auditing communication to maximize performance / Dennis Tourish and Owen Hargie -- The questionnaire approach / Phillip G. Clampitt -- The interview approach / Rob and Anne Tracey -- The focus group approach / David Dickson -- Data collection log-sheet methods / Owen Hargie and Dennis Tourish -- Communication network analysis / Menno D.T. De Jong and Karen H. Zwijze-Koning -- Auditing professional practice / Owen Hargie and Dennis Tourish -- Auditing electronic communication / Paula O'Kane, Owen Hargie and Dennis Tourish -- Crafting the audit report / Dennis Tourish and Owen Hargie -- Charting communication performance in a healthcare organization / Owen Hargie and Dennis Tourish -- A communication audit of a hospital clinic / Myra Skipper, Owen Hargie and Dennis Tourish -- A communication audit of a paper mill / Phillip G. Clampitt and Laurey Berk -- An interpretive audit case study / Naheed Tourish, Rita Marcella, Dennis Tourish and Owen Hargie -- Auditing the annual business conference of a major beverage company / Cal W. Downs, Albert Hydeman and Allyson D. Adrian -- Auditing the corporate culture of a large manufacturing company / Donna McAleese, Owen Hargie and Dennis Tourish -- Auditing a major police organization / Dennis Quinn, Owen Hargie and Dennis Tourish -- Auditing a major retail chain / Judy H. Gray and Heather M. Laidlaw -- A case of making sense of organizational communication / Colleen E. Mills -- Strategy, research and pedagogy : The role of audits / Dennis Tourish and Owen Hargie
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| Abstract
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Effective communication is vital for business success. This core text in the field of organisational communication equips readers with the vital analytic tools required to measure and monitor their communications
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| Subject
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Communication in organizations-- Auditing
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Management audit
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Auditing
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Bedrijfsinformatie
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Communicatiesystemen
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Management
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Onderzoeksmethoden
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| Dewey Classification
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658.4/013
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| LC Classification
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HD30.3.H3537 2009
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HD30.3.H3537 2009
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| Added Entry
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Hargie, Owen
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Tourish, Dennis
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