Document Type
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BL
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Record Number
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585487
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Doc. No
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b414706
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Main Entry
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Rossett, Allison
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Title & Author
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Job aids and performance support : : moving from knowledge in the classroom to knowledge everywhere /\ Allison Rossett Lisa Schafer
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Series Statement
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Pfeiffer essential resources for training and HR professionals
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Page. NO
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xxiv, 216 pages :: illustrations ;; 25 cm
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ISBN
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0787976210 (cloth)
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: 9780787976217 (cloth)
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Notes
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"An Essential knowledge resource"--P. [4] of cover
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Bibliographies/Indexes
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Includes bibliographical references and index
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Contents
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Introduction -- The when and where of performance support -- Performance support yesterday and today -- Planner and sidekick performance support -- Examples of planner performance support -- Examples of sidekick performance support -- Getting started with performance support -- The elements of effective performance support -- Strategies for implementation -- Into the future
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Subject
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Employees-- Training of
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Subject
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Teaching-- Aids and devices
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Dewey Classification
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658.3/124
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LC Classification
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HF5549.5.T7R648 2007
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Added Entry
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Schafer, Lisa,1965-
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Cover Title
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Job aids & performance support
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