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" Your customer rules! : "


Document Type : BL
Record Number : 589267
Doc. No : b418486
Main Entry : Price, Bill,1950-
Title & Author : Your customer rules! : : delivering the Me2B experiences that today's customers demand /\ Bill Price, David Jaffe
Edition Statement : First edition
Page. NO : xi, 251 pages ;; 24 cm
ISBN : 9781118954775
: : 1118954777
Bibliographies/Indexes : Includes bibliographical references and index
Contents : From B2C to Me2B -- You know me, you remember me -- You give me choices -- You make it easy for me -- You value me -- You trust me -- You surprise me with stuff I can't imagine -- You help me be better and do more -- What drives Me2B leaders -- The foundations of Me2B leaders -- The foundations of Me2B success -- Don't wait to act
Subject : Customer relations
Subject : Customer services
Subject : Consumer satisfaction
Dewey Classification : ‭658.8/12‬
LC Classification : ‭HF5415.5‬‭.P68 2015‬
Added Entry : Jaffe, David,1963-
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