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" 10 essentials for high performance quality in the 21st century / "
D.H. Stamatis
Document Type
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BL
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Record Number
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589886
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Doc. No
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b419105
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Main Entry
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Stamatis, D. H.,1947-
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Title & Author
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10 essentials for high performance quality in the 21st century /\ D.H. Stamatis
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Publication Statement
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Boca Raton, FL :: CRC Press,, ©2012
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Page. NO
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xl, 320 pages :: illustrations ;; 25 cm ++ CD-ROM (4 3/4 in)
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ISBN
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9781439876008
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: 1439876002
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Notes
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"A Productivity Press book."
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Bibliographies/Indexes
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Includes bibliographical references (pages 297-305) and index
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Contents
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The need for quality performance -- Leadership -- Execution -- Innovation -- People and quality -- Time management -- Engagement -- Team building -- Quality operating system -- Advanced quality planning
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Abstract
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As a society, we tend to reward problem solvers, rather than those who prevent problems at their source. In other words, we focus on after the fact occurrences (appraisal activities) instead of trying to eliminate these occurrences (preventing activities). Discussing and evaluating the core requirements of quality efficiency and improvement, this book proposes an approach to help shift the paradigm of quality from appraisal mode to preventing mode
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Subject
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Leadership
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Subject
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Time management
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Subject
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Teams in the workplace
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Subject
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Total quality management
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Dewey Classification
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658.4/013
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LC Classification
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HD57.7.S7153 2012
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Parallel Title
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Ten essentials for high performance quality in the 21st century
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