|
" Culture matters : "
Norhayati Zakaria
| Document Type
|
:
|
BL
|
| Record Number
|
:
|
590542
|
| Doc. No
|
:
|
b419761
|
| Main Entry
|
:
|
Norhayati Zakaria,1969-
|
| Title & Author
|
:
|
Culture matters : : decision-making in global virtual teams /\ Norhayati Zakaria
|
| Page. NO
|
:
|
xxii, 230 pages :: illustration ;; 24 cm
|
| ISBN
|
:
|
9781482240160
|
|
|
:
|
: 1482240165
|
| Bibliographies/Indexes
|
:
|
Includes bibliographical references and index
|
| Contents
|
:
|
Anywhere, anytime, and with anyone -- virtual workplace -- What is a global virtual team? -- Characteristics and elements of global virtual teams -- Overview of culture and cultural values -- Edward Hall : high-context versus low-context intercultural communication -- Fons Trompenaars and Charles Hampden-Turner : seven cultural dimensions : a mirror image of problem-solving in the workplace -- Overview of distributed decision-making process -- Problem identification -- Proposal making -- Solution -- Online communicative behaviors based on cultural variations -- Intercultural communication styles -- Cultural values -- What global leaders should know about managing "working together at a distance" -- Why GVT leaders need intercultural competencies -- How to manage GVTs -- dos and don'ts for culture and decision making for global leaders -- Culture counts! "it is not what you said, but how you said it!"
|
| Abstract
|
:
|
"Global virtual teams (GVTs) have evolved as a common work structure in multinational corporations due to their efficiency and cost-effectiveness. The cultural differences can produce great benefits in terms of perspective, creativity, and innovation, but can also exacerbate interpersonal tensions, miscommunications, and clashing decision-making behaviors. This book outlines cultural competencies specific to GVTs and sheds light on management strategies for creating an optimal inter-cultural GVT environment. It covers theory, decision making strategies, and activities for cultural competence and problem resolution, all told through vignettes and lessons-learned" -- From the publisher
|
| Subject
|
:
|
Virtual work teams
|
| Subject
|
:
|
Decision making, Cross-cultural studies
|
| Subject
|
:
|
Intercultural communication
|
| Subject
|
:
|
Management, Cross-cultural studies
|
| Dewey Classification
|
:
|
658.4/022
|
| LC Classification
|
:
|
HD66.N665 2017
|
| |