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" Quality management in a lean health care environment / "
Daniel Collins and Melissa Mannon
| Document Type
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BL
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| Record Number
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591943
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| Doc. No
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b421162
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| Main Entry
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Collins, Daniel, (Illustrator)
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| Title & Author
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Quality management in a lean health care environment /\ Daniel Collins and Melissa Mannon
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| Edition Statement
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First edition
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| Series Statement
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Health care management collection,
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| Page. NO
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xv, 111 pages :: illustrations ;; 23 cm
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| ISBN
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1606499785
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: 9781606499788
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| Bibliographies/Indexes
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Includes bibliographical references (page [107]) and index
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| Contents
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1. Foundation: quality at the Source Gemba -- 2. Pillars: coaching, improvement process, and data measurement -- 3. Roof: true north, sustainment culture -- 4. Conclusion -- Appendix 1. RCA standard work -- Appendix 2. Huddle board standard work -- Appendix 3. PICK chart standard work -- Notes -- References -- Index
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| Abstract
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Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from health care and other industries are provided to illustrate lean methodology, and its application in quality. The reader will learn how other organizations can improve their quality, know what their roles are, and know what they do daily. By the end of the book, you will have learned actionable concepts and have the tools and resources to start improving quality
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ThedaCare
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Medical care-- Quality control
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Lean manufacturing
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Health services administration
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Quality Assurance, Health Care-- organization administration
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| Subject
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Quality of Health Care-- organization administration
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| Dewey Classification
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362.1
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| LC Classification
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RA399.A1C656 2015
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| NLM classification
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W 841
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| Added Entry
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Mannon, Melissa
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