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" Service desk and incident manager "


Document Type : BL
Record Number : 592323
Doc. No : b421542
Main Entry : Wheatcroft, Peter
Title & Author : Service desk and incident manager : careers in IT service management /\ Peter Wheatcroft
Publication Statement : Swindon, UK :: BCS Learning & Development,, c2014
Series Statement : BCS guides to IT roles
Page. NO : 1 online resource (1 v.) :: ill
ISBN : 9781780172514
: : 1780172516
: 9781780172330
Notes : Includes index
Subject : Computer service industry-- Management
Subject : Information technology-- Management
LC Classification : ‭HD9696.67‬‭.W443 2014‬
Added Entry : Ohio Library and Information Network
: British Computer Society
copyhttps://lib.clisel.com/site/catalogue/592323
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