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" Successful enquiry answering every time / "


Document Type : BL
Record Number : 593528
Doc. No : b422747
Main Entry : Buckley Owen, Tim,1948-
Title & Author : Successful enquiry answering every time /\ Tim Buckley Owen
Edition Statement : 6th ed
Publication Statement : London :: Facet,, 2012
Page. NO : xiii, 156 p. ;; 24 cm
ISBN : 9781856048118
: : 185604811x
Notes : Previous ed.: published as Success at the enquiry desk. 2006
: "The sixth edition of Tim Buckley Owen's classic Success at the enquiry desk. Fully revised and updated."
Bibliographies/Indexes : Includes bibliographical references and index
Contents : Introduction -- Eight ideas for successful enquiry answering -- What do they really want? -- Flying blind -- Getting started -- Smarter searching -- Help! Everything's gone wrong -- Success! Now let's add some value -- Setting up : how do you start? -- Choosing your toolkit
Subject : Reference services (Libraries)-- Great Britain
Subject : Libraries-- Customer services
Subject : Reference services (Libraries)
Subject : Information retrieval
LC Classification : ‭Z711‬‭.O98 2012x‬
Added Entry : Buckley Owen, Tim,1948-
copyhttps://lib.clisel.com/site/catalogue/593528
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