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" Unexpected consequences : "


Document Type : BL
Record Number : 612788
Doc. No : dltt
Main Entry : Martin, James W., (James William),1949-
Title & Author : Unexpected consequences : : why the things we trust fail /\ James William Martin.
Publication Statement : Santa Barbara, Calif. :: Praeger,, c2011.
Page. NO : xxix, 280 p. :: ill. ;; 25 cm.
ISBN : 9780313393112
: : 0313393117
: 9780313393129
: 0313393125
Bibliographies/Indexes : Includes bibliographical references and index.
Contents : Designing products and services is a process -- Behavior influences the design process -- Universal principles for good design -- Successful designs depend on organizational culture -- Why the things we trust fail -- Catastrophic failures have common causes -- Rethinking unexpected consequences.
Subject : Product design-- Social aspects.
Subject : Industrial design-- Social aspects.
Subject : Organizational behavior.
copyhttps://lib.clisel.com/site/catalogue/612788
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