| Document Type
|
:
|
BL
|
| Record Number
|
:
|
633736
|
| Doc. No
|
:
|
dltt
|
| Main Entry
|
:
|
Holzer, Marc
|
| Title & Author
|
:
|
Public administration : : an introduction /\ Marc Holzer, Richard W. Schwester
|
| Publication Statement
|
:
|
Armonk, N.Y. :: M.E. Sharpe,, c2011
|
| Page. NO
|
:
|
xii, 490 p. :: ill., map ;; 26 cm
|
| ISBN
|
:
|
0765621207 (pbk. : alk. paper)
|
| Bibliographies/Indexes
|
:
|
Includes bibliographical references and index
|
| Contents
|
:
|
1. Public Administration An Indispensable Part of Society -- Government Requires Resources -- What Do We Get for All of These Rescources? -- How Government is Organized to Deliver Services -- How Governent Serves Others -- What Then is Public Administration? -- -- 2. Organizational Theory and Management -- Chapter Overview -- Theories of Managerial Efficiency -- Contemporary Organizational Theories -- 3. Managing Human Resources -- Human Resources Management -- Productive Human Resource Management -- Cultivating and Maintaining Quality, Diverse Workforce -- Creating a Quality Work Environment -- 4. Public Decision Making -- How Decisions Are Made -- The Nature of Decision Making -- Theoretical Models of Decision Making -- Dysfunctions in Decision Making -- 5. Politics and Public Administration -- The Intersection of Politics and Administration -- Reform and Neutrality -- The Reality of Bureaucratic Politics -- Checking Bureaucratic Discretion -- 6. Intergovernmental Relations -- The Layers of Government -- The Idea of Federalism -- Interlocal Shared Government -- Improving Performance Intra- and Inter-Governmental -- Competition to Improve Performance -- 7. Public Performance -- Improving Government Perfomance -- The Importance of Knowledge Sharing and Training -- Total Quality Management: Customer Focus and Responsive Public Organizations -- Measuring Performance to Improve Performance -- The Social Aspects of Performance -- The Role of Privatization in Government Performance -- 8. Program Evaluation -- What Is Program Evaluation? -- How to Collect Empirical Data -- Conducting Evaluations and the Importance of Stakeholders -- Types of Program Evaluations -- Ethical Concerns -- 9. Public Budgeting -- Budgeting Process -- The Federal Budget Process -- Types of Budgets -- Where Do Governments Get This Money? -- Theories of Budgeting
|
|
|
:
|
10. Public Sector Leadership -- Leading People -- Management Functions -- The Leadership Literature -- Prevailing Leadership Theories -- Types of Leadership Power -- Leader as Communicator -- 11. Ethics and Public Administration -- Administravie Ethics -- What Are Ethics? -- Bureaucracy and Ethics -- Formal Rules and Bureaucratic Discretion -- 12. Technology and Public Administration -- Technology and Public Administration -- Technology Organization -- The Network and Security -- Knowledge Management -- The Basics: Database Evolution -- Geospatial Information Systems-Data Visualization The Connected Society: Trends and Opportunities facing Public Managers -- 13. Public Service and Popular Culture -- Public Sevants -- The Image of the Public Servant -- The Real Public Servant -- Capturing the Attention of Youth -- Public Information -- Networks and Professional Organizations -- 14. The Future of Public Administration -- The Evolution of Public Administration -- Governance Networks -- Performance Measurement -- Seven Step Methodology -- Performance Reporting -- Government Performance vs. Private Sector Performance -- Citizen Participation -- Globalization: The Internationalization of Public Administration -- E-governance -- Transparency
|
| Subject
|
:
|
Public administration
|
| Subject
|
:
|
Public administration-- Decision making
|
| Subject
|
:
|
Policy sciences
|
| LC Classification
|
:
|
JF1351.H65 2011
|
| Added Entry
|
:
|
Schwester, Richard Wilmot,1977-
|