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" Field guide to the difficult patient interview / "
Frederic W. Platt, Geoffrey H. Gordon.
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BL
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| Record Number
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634300
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dltt
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| Main Entry
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Platt, Frederic W.
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| Title & Author
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Field guide to the difficult patient interview /\ Frederic W. Platt, Geoffrey H. Gordon.
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| Edition Statement
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2nd ed.
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| Publication Statement
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Philadelphia :: Lippincott Williams & Wilkins,, ©2004.
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| Series Statement
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Field guide (Philadelphia, Pa.)
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| Page. NO
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xx, 297 pages :: illustrations ;; 20 cm.
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| ISBN
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0781747740 (pbk.)
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: 0781747740
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: 9780781747745
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| Bibliographies/Indexes
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Includes bibliographical references and index.
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| Contents
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pt. I. The efficient interview -- 1. Basic interviewing technique -- 2. Listening -- 3. Building rapport : empathy, the universal tool -- 4. Understanding nonverbal communication -- 5. The primacy of symptoms -- 6. The data base -- 7. Culture and language -- pt. II. The efficient interview : dealing with patient emotions -- 8. Sadness and fear -- 9. Anger -- 10. Ambivalence -- pt. III. Explaining -- 11. Patient education -- 12. Giving bad news -- 13. Comforting the grieving family : survivors of a patient death -- 14. Shared decision-making and informed consent -- pt. IV. The clinical attitude -- 15. Patience -- 16. Curiosity -- 17. "OK" and "wow" : the short words -- 18. Self-awareness : what are you thinking now? -- 19. Hope -- pt. V. Dealing with a difficult relationship -- 20. Those dreaded phrases -- 21. Acknowledging difficult relationships and interactions -- 22. Understanding the meaning of illness -- 23. Addressing disagreements about diagnosis or therapy -- 24. Trust and distrust -- 25. Establishing boundaries -- 26. Avoiding seduction -- 27. Asking for help -- 28. Clinician-to-clinician communication : talking to colleagues -- 29. Doctors firing patients -- patients firing doctors -- pt. VI. Illness and loss -- 30. Chronic pain and suffering -- 31. Somatization -- 32. The transition from disease-based care to palliative care -- 33. End-of-life discussions : advance care plans and DNR orders -- 34. Being with a dying patient -- 35. Talking with families of seriously ill patients -- pt. VII. Who's in charge here? behavioral health risks -- 36. Assessing risk behaviors -- 37. Nonadherence -- 38. Violence -- 39. Alcohol use -- 40. Sex -- pt. VIII. Puzzling problems -- 41. The list-maker -- 42. The patient's companion -- 43. Confusion : communicating with the cognitively impaired patient -- 44. The patient bearing literature -- 45. Distant medicine -- 46. When your patient is a doctor -- 47. Disclosing unexpected outcomes and errors -- 48. Coaching communication skills -- App. Selected readings for the entire text.
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Medical history taking.
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Physician and patient.
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Interviewing.
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Physician-Patient Relations.
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Communication.
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Medical History Taking-- methods.
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| Dewey Classification
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616.07/51
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| LC Classification
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RC65.P53 2004
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| NLM classification
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2004 E-858
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W 62P7189f 2004
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| Added Entry
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Gordon, Geoffrey H.
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