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" Grasping the moment : "
Christopher Baber, Richard McMaster
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BL
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| Record Number
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644378
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| Doc. No
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dltt
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| Main Entry
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Baber, Christopher,1964-
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| Title & Author
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Grasping the moment : : sensemaking in response to routine incidents and major emergencies /\ Christopher Baber, Richard McMaster
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| Page. NO
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xxii, 263 pages :: illustrations ;; 24 cm
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| ISBN
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9781472470805
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: 147247080X
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Includes bibliographical references and index
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| Abstract
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"The ways in which organizations make use of information available to them to make decisions and manage activity is an essential topic of investigation for human factors. When the information is uncertain, incomplete or subject to change, then decision making and activity management can become challenging. Under such circumstances, it has become commonplace to use the concept of sensemaking as the lens through which to view organizational behavior. This book offers a unique perspective on sensemaking through its consideration of the variety of ways in which Incident Response is managed by the Police. As an incident moves from the initial call handling to subsequent mobilization of response to first officer attending, a wide range of information is acquired, processed and shared, and the organization (and individuals who work within it) face challenges of making sense of the situation to which they are responding"--Provided by publisher
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| Subject
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Emergency management-- Decision making
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Crisis management
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Organizational behavior
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Law enforcement
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Knowledge management
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| Dewey Classification
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658.4/056
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| LC Classification
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HD49.B33 2016
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| Added Entry
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McMaster, Richard Benjamin
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