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" Lean sigma methods and tools for service organizations : "


Document Type : BL
Record Number : 646272
Doc. No : dltt
Main Entry : Motwani, Jaideep
Title & Author : Lean sigma methods and tools for service organizations : : the story of a cruise line transformation /\ Jaideep Motwani, Rob Ptacek, and Richard Fleming
Edition Statement : 1st ed
Publication Statement : New York :: Business Expert Press,, 2012
Series Statement : Service systems and innovations in business and society collection
Page. NO : 125 p. :: ill. ;; 23 cm
ISBN : 9781606494073 (pbk.)
: : 1606494074 (pbk.)
: : 9781606494080 (ebk.)
: : 1606494082 (ebk.)
Bibliographies/Indexes : Includes bibliographical references (p. [121]) and index
Subject : Six sigma (Quality control standard)
Subject : Lean manufacturing
Subject : Service industries-- Quality control
Subject : Cruise lines-- Quality control
LC Classification : ‭TS156.17.S59‬‭M68 2012‬
Added Entry : Ptacek, Rob
: Fleming, Richard
copyhttps://lib.clisel.com/site/catalogue/646272
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