| Document Type
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BL
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| Record Number
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667828
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| Doc. No
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dltt
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| Main Entry
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Protzman, Charles
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| Title & Author
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Leveraging lean in outpatient clinics : : creating a cost effective, standardized, high quality, patient-focused operation /\ Charles Protzman, Joyce Kerpchar, George Mayzell
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| Page. NO
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xxiv, 336 pages :: illustrations, portraits ;; 26 cm
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| ISBN
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9781482234237 (pbk. : alk. paper)
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: 1482234238 (pbk. : alk. paper)
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9781482234244
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| Notes
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"A Productivity Press book."
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| Bibliographies/Indexes
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Includes bibliographical references and index
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| Contents
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Chapter 1. Introduction to lean -- chapter 2. Batching vs. Lean thinking and flow -- chapter 3. Lean and change management -- chapter 4. Lean foundation -- chapter 5. Basic lean concepts and tools : assessment and analyze -- chapter 6. Putting it all together -- chapter 7. Implementing lean in a healthcare environment -- chapter 8. Executives and lean -- chapter 9. Roles and responsibilities of managers and supervisors -- chapter 10. What it means to have a lean culture -- chapter 11. Lean in the outpatient clinic setting
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| Subject
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Ambulatory Care
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Health Services Administration-- standards
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Efficiency, Organizational-- trends
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Patient-Centered Care
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Quality Assurance, Health Care-- standards
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Hospitals-- Administration
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Hospitals-- Outpatient services
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Patient-centered health care
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Medical care-- Quality control
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| Dewey Classification
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362.1068
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| LC Classification
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RA971.P76 2015
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| NLM classification
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2015 B-254
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WB 101
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| Added Entry
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Kerpchar, Joyce
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Mayzell, George
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