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" How to have that difficult conversation you've been avoiding : "
Henry Cloud, John Townsend.
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BL
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| Record Number
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669829
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| Doc. No
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b499018
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| Uniform Title
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Boundaries face to face
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| Main Entry
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Cloud, Henry.
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| Title & Author
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How to have that difficult conversation you've been avoiding : : with your spouse, adult child, family, boss, coworker, friend, parent or someone you're dating /\ Henry Cloud, John Townsend.
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| Publication Statement
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Grand Rapids, Mich. :: Zondervan,, 2006.
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| Page. NO
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314 p. ;; 21 cm.
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| ISBN
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0310267145 (pbk.)
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: 9780310267140 (pbk.)
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| Notes
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Originally published: Boundaries face to face. Grand Rapids, Mich. : Zondervan, c2003. With discussion guide.
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| Contents
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Part I. Why you need to have that difficult conversation -- The conversation can change your life -- The benefits of a good conversation -- Part II. The essentials of a good conversation -- Be emotionally present -- Be clear about "you" and "I" -- Clarify the problem -- Balance grace and truth -- Stay on task -- Use the formula, when you do "a," I feel "b" -- Affirm and validate -- Apologize for your part in the problem -- Avoid "shoulds" -- Be an agent for change -- Be specific -- Differentiate between forgiving and trusting -- Part III. Seeing how it's done -- Telling people what you want -- Making someone aware of something -- Stopping a behavior -- Dealing with counterattack and other problems -- Part IV. Getting ready to have the conversation -- Why you need to get ready -- How to get ready -- Part V. Having the conversation with people in your life -- With your spouse -- With someone you're dating -- With your kids -- With your parents -- With your adult children -- At work -- With people in authority.
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| Subject
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Conflict management-- Religious aspects-- Christianity.
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Conversation-- Religious aspects-- Christianity.
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Interpersonal conflict-- Religious aspects-- Christianity.
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| Dewey Classification
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158.2
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| LC Classification
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BV4597.53.C58C59 2006
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| Added Entry
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Townsend, John Sims,1952-
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