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" United breaks guitars : "
Dave Carroll.
Document Type
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BL
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Record Number
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670409
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Doc. No
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b499598
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Main Entry
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Carroll, Dave,1968-
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Title & Author
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United breaks guitars : : the power of one voice in the age of social media /\ Dave Carroll.
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Edition Statement
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1st ed.
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Publication Statement
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Carlsbad, Calif. :: Hay House,, 2012.
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Page. NO
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xii, 197 p. :: ill. ;; 23 cm.
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ISBN
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1401937934 (hbk. : alk. paper)
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: 9781401937935 (hbk. : alk. paper)
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Subject
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Carroll, Dave,1968-
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Subject
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United Airlines-- Public relations
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Subject
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Consumer complaints, Case studies.
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Subject
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Customer relations, Case studies.
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Subject
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Internet videos-- Social aspects, Case studies.
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Subject
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Social media, Case studies.
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Dewey Classification
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658.8/12
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LC Classification
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HF5415.52.C37 2012
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