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" Why organizations struggle so hard to improve so little : "
Martin Klubeck, Michael Langthorne, and Donald Padgett
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BL
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| Record Number
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688679
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| Doc. No
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b510868
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| Main Entry
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Klubeck, Martin
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| Title & Author
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Why organizations struggle so hard to improve so little : : overcoming organizational immaturity /\ Martin Klubeck, Michael Langthorne, and Donald Padgett
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| Publication Statement
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Santa Barbara, Calif. :: Praeger,, c2010
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| Page. NO
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xvi, 222 p. :: ill. ;; 25 cm
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| ISBN
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0313380228 (alk. paper)
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: 0313380236 (ebook : alk. paper)
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: 9780313380228 (alk. paper)
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: 9780313380235 (ebook : alk. paper)
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| Bibliographies/Indexes
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Includes bibliographical references and index
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| Contents
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Calling all champions! -- Why do we fail? -- Laying the foundation : understanding organizational immaturity -- First steps : understanding ourselves -- How to do the impossible -- Identifying the obstacles and learning how to overcome them -- Using performance management tools to shape and monitor both personal and organization growth -- Like champion athletes, your champions need development plans to maintain peak performance -- Need additional champions? : try these hiring strategies -- Creating a culture of recognition : build an environment for champions to thrive -- Mature behaviors : develop as many as you can! -- Putting strategy into strategic planning -- Effective communication : open channels at all levels -- Using a policy framework : establishing a model -- Project management methodology : setting the bar -- Using process management to prepare for cultural change -- Tracking your organization's growth with the help of annual internal assessments -- Bigger challenges : taking it to the next level -- Getting organized with a process asset library -- Sharing the wealth : career planning/coaching -- Setting and maintaining expectations : service level agreements (SALs) -- It's time to own up : what is quality and why measure it? -- Metrics: an organization's maturity barometer -- The final coaching session
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| Subject
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Organizational change
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| Dewey Classification
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658.4/063
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| LC Classification
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HD58.8.K588 2010
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| Added Entry
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Langthorne, Michael
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Padgett, Donald
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